MLGW reminds customers to be on the lookout for scams

MLGW employees will never call and ask for money


Memphis Light, Gas and Water is getting reports of the latest scam in which crooks posing as employees send customers a barcode via text and ask them to go to a Walgreens or Walmart to make payments.

As a reminder to customers, MLGW representatives will never call and demand money.

Bill payments are accepted by phone (1-866-315-0277), using My Account, at authorized pay agents ( or at a Community Office. For a list of payment options and details about payment types accepted, visit

Customers who have fallen victim to scammers should report it to the police.

To learn more about utility scams, visit To track scams or report scams in our area, go to the Memphis Better Business Bureau website at or call 901-759-1300.